Privacy policy

Last updated 12 November 2026

We only collect what we need to reply to you and to build and look after your website. We never sell your details.

1. Who we are

Spot On Digital is responsible for the personal information described here. Contact us at hello@spotondigital.co.uk.

2. What we collect

Your name, email address and phone or WhatsApp number.
Your business name and the details you send us about your business.
Messages you send through our enquiry form, WhatsApp or email.
Payment records, such as invoices and the amount paid. We do not store card details.

3. Why we use it

To reply to your enquiry and send you a quote.
To build, launch and look after your website.
To send invoices and keep the records the law requires.

Under UK data protection law (UK GDPR), we use your information because we need it to provide the service you asked for, or because we have a legitimate interest in replying to enquiries.

4. Who we share it with

Only the services we use to run the business: our website host (Cloudflare), our form service, WhatsApp, our email provider and our payment provider. Each one only gets what it needs. We never sell or rent your information.

5. How long we keep it

Enquiries that don't go ahead are deleted after 12 months. Client records are kept for 2 years after our last work together. Invoices are kept for 6 years for tax purposes.

6. Cookies

Our website does not use advertising or tracking cookies. If we add visitor statistics, we use a cookie-free service.

7. Your rights

You can ask to see, correct or delete the information we hold about you, or object to how we use it. Email us and we will reply within one month. If you are unhappy with our answer, you can complain to the Information Commissioner's Office at ico.org.uk.

Questions? Email hello@spotondigital.co.uk or message us on WhatsApp.